Privacy Policy

Urban Zen Bodywork is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website Urbanzenbodywork.com or engage with our services.

When you use our website or schedule services, we may collect the following:

• Personal Information: Name, email address, phone number, mailing address, date of birth, and health-related information relevant to your massage therapy session.
• Payment Information: If you pay online, billing details may be collected through a secure third-party payment processor.
• Website Usage Data: Non-personal data such as IP address, browser type, and pages visited, used for analytics and site improvements.

We use the information we collect to:

• Schedule and manage appointments
• Provide massage therapy services
• Send appointment confirmations and follow-ups
• Improve our website and services
• Respond to inquiries
• Comply with legal and ethical obligations

As a massage therapist, we may collect certain health information necessary for safe and appropriate care. We comply with the Health Insurance Portability and Accountability Act (HIPAA) where applicable. Your health information will be:

• Stored securely
• Only shared with your explicit consent or when legally required
• Never sold or shared with third parties for marketing purposes

Our website may use cookies to enhance your browsing experience. You can disable cookies through your browser settings.

We do not sell or rent your personal information. We may share your information only:

• With service providers who assist in running our business (e.g., scheduling software)
• As required by law (e.g., subpoena or legal process)
• To protect our rights, safety, or property

We implement reasonable security measures to protect your personal and health information from unauthorized access, disclosure, or loss.

Under Florida law and HIPAA, you have the right to:

• Access your personal and health information
• Request corrections
• Withdraw consent (except where legally required to retain your data)
• File a complaint with us or the U.S. Department of Health & Human Services

Our services are not directed to individuals under the age of 18 without parental consent. We do not knowingly collect data from children.

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

If you have questions or concerns about this Privacy Policy, please contact:

Urban Zen Bodywork

2106 W Cypress Street Tampa FL 33606

Urbanzenbodywork@gmail.com